Politica di rimborso

We want you to love your Sandoval hat. If something isn't right, we'll make it right.

Size Exchanges
Free within Europe. If the fit isn't perfect, contact us and we'll arrange a new size at no cost. For orders outside Europe, exchange shipping costs are covered by the customer.

Returns
We accept returns for products in new and unused condition within 30 days of delivery.

For defective or damaged products: no cost to you. We'll provide a free prepaid return label.

For all other returns (wrong order, change of mind): return shipping costs are charged to the customer. We'll send the return label via email for you to download and print.

Restocking Fee
None.

Refund Processing
Refunds are processed within 7 days of receiving and verifying the returned product.